Pay Ready Acquires Buzz to Solve AI's "Last Mile," Empowering Owners and Operators with Smarter, More Meaningful Resident Connections

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LAS VEGAS, March 18, 2025 /PRNewswire/ — Pay Ready, a leader in automated resident recovery solutions, today announced the acquisition of Buzz, an innovative AI-driven rent collections company. This strategic move directly addresses the “last mile” challenge that has historically limited the full potential of AI in property management—transforming intelligent insights into meaningful, actionable results and enhancing connections with residents.

The acquisition integrates Pay Ready’s extensive data foundation and robust infrastructure with Buzz’s specialized AI technology, meticulously trained to understand the nuanced behaviors and unique challenges specific to property management.

“The promise of AI has always been enormous, but the real value comes from effectively translating insights into meaningful interactions and results,” said Lynn Musil, CEO of Pay Ready. “With Buzz’s AI models—specifically engineered and trained within the property management ecosystem—we’re now uniquely positioned to deliver smarter, more responsive interactions that genuinely improve resident connections and operational outcomes. This acquisition isn’t just about technology; it’s about delivering a more personalized, impactful experience at every resident touchpoint.“

Buzz’s AI models distinguish themselves by their specialized training on industry-specific behaviors, enabling property management teams to swiftly anticipate resident needs, proactively address potential delinquencies, and seamlessly integrate predictive insights into daily operational workflows.

“In technology, solving the ‘last mile’ has always meant bridging sophisticated insights with meaningful real-world actions,” stated Jake Lisby, CEO of Buzz. “Joining Pay Ready empowers our AI technology with unparalleled industry data and infrastructure, delivering precisely timed, contextually aware interactions that not only solve operational challenges but also foster deeper connections with residents. Together, we’re setting a new standard for intelligent, proactive property management.“

Both companies share a deep cultural alignment rooted in transparency, authenticity, and practical problem-solving. “At our core, Pay Ready and Buzz are teams of dedicated individuals who value honesty about what AI can realistically achieve, and we openly acknowledge the challenges involved in properly building, training, and deploying effective AI solutions,” added Musil. “We’re two teams that genuinely enjoy creating innovative, impactful technology, and we share an enthusiasm for solving complex industry challenges through collaboration.”

Early analysis suggests properties adopting this integrated solution can expect a significant reduction in operational costs, projected around 25%, alongside an estimated 15% increase in resident retention rates. These improvements stem from the platform’s ability to generate targeted, timely, and personalized resident interventions.

This acquisition positions Pay Ready as a comprehensive solution provider—where advanced AI meets unparalleled data depth—equipping multifamily operators with tools that transform predictive insights into consistently positive resident interactions and measurable business outcomes.

About Buzz

Buzz was formed in 2022 by its Co-Founders’ passion for creating technology that delivers meaningful results for property management organizations. Specializing in AI-powered collections optimization, providing advanced automation and data analytics developed for easy implementation to deliver improved ROI. Buzz partners with multifamily organizations providing a significant reduction in monthly rent delinquencies and increased onsite team efficiencies. For more information, visit buzzcrs.com.

About Pay Ready

Since 2016, Pay Ready’s innovative software solution has revolutionized the way owners, operators, and residents engage with post-resident account receivables. Pay Ready has formed major partnerships nationwide with 3 million multifamily units with over $5 billion in serviced receivables. Pay Ready outperforms traditional resident recovery processes through advanced technology has empowered property owners and operators to focus on revenue generation and growth while Pay Ready focuses on the arduous process of debt management. Visit payready.com for more information.

MEDIA CONTACT
Janis Rossi
Pay Ready
janis@payready.com